Managing your health online

Using your NHS account or Patient Access

There are other tasks you can do online, like:

• order repeat prescriptions
• view your test results
• see parts of your health record
• check or cancel appointments
• see your vaccination record

For these, you can use your NHS account or Patient Access. You can access them using their websites or apps.

To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.

To set up Patient Access for the first time:

• visit the surgery with photo ID so we can confirm your identity
• we will give you a username and password
• go to Patient Access or use the app to register

We offer a Digital Ambassador Service so you can access support with setting up and using your online account and NHS App. 

More information on how to access this service can be found here:

Digital Ambassador Service