You and Your General Practice is a national guide on what you can expect from your GP surgery. It also explains what you can do to get the best from the NHS.
Complaints and feedback
Suggestions and Feedback Form
Only use this form for comments about the practice and suggestions as to how we can improve our service to you.
Medical matters and official complaints cannot be dealt with via this form.
Complaints Form
We make every effort to give the best service possible to everyone who attends our practice. However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint.
To pursue a complaint please complete this form and the practice manager will deal with your concerns appropriately.
Leave feedback via NHS.UK
Your review must be about a specific experience and not a general view of the NHS or the service as a whole.
Warmdene Friends and Family Test
Click above to provide anonymous feedback on your appointment with us.
GP patient survey
The GP Patient Survey is an independent survey run by Ipsos on behalf of NHS England. The survey is sent out to over two million people across the UK. The results show how people feel about their GP practice.
2025 PPG Patient Survey Results
The Patient Participation Group (PPG) are patients at Warmdene surgery volunteering to represent patients' interests. They create and publish an annual survey to collect feedback and suggestions from our patients.
This year's survey was undertaken between 23rd October 2025 and 14th November 2025. The linked report gives a summary of the results. We are pleased to say that 88% of respondents rated us as a good or very good surgery.
Warmdene Surgery Survey 2025 Report.pdf
To find out more about the PPG and ow to join please see here.
Page last reviewed: 24 November 2025
Page created: 23 February 2024
Page created: 23 February 2024